Desktop Remote Monitoring Service, Keep Tabs On Your Staff Activities

Statistics have shown time and time again that employees that have connection to the internet are prone to surfing the web. As a business owner, you are not only paying for all of those wasted hours, but you are also losing significant amounts of productivity and profits. The best way for you to get those hours back and increase your productivity is with a desktop remote monitoring service.

You may have tried various tools and tactics to keep your employees on track, only to find that you were wasting your money. Cutting internet access is probably not an option. Using internet filtering services may block websites that your employees need to access to do their jobs. Restricting access to the internet is too costly and time consuming.

For these reasons, you may be considering a desktop remote monitoring service. These services provide professional internet monitoring and keep tabs on how much time your employees devote to productivity and how much time they spend playing at your expensive. Furthermore, these services can also be used to ensure that your employees are not accessing websites that can be harmful to your network or that they are not leaking confidential data, either unintentionally or not.

There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.

As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.

You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.

There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.

Regardless of what type of service an employer ultimately chooses, they have the legal responsibility to inform their employees that their activities are being monitored. In many places, not making your employees aware of this constitutes illegal search and seizure and employers can be sued, fined, and even imprisoned. Having employees sign a legal document stating that they consent to monitoring is a simple way of informing them of monitoring without violating their rights.

Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.